Privacy Policy

Welcome to Autoskop. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our platform.

By using Autoskop, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our service.

1.1 Information You Provide

• Profile information: Username, email address, phone number, and password when you register an account.
• Seller profile information: Company details if you upgrade to a seller profile (dealer name, website, address, tax number).
• Listing information: Details about vehicles you list for sale, including descriptions, specifications, prices, and photos.
• Communication data: Messages, inquiries, and support requests you send through our platform.

1.2 Automatically Collected Information

• Usage data: Pages viewed, time spent on pages, clicked links, and other usage statistics.
• Device information: IP address, browser type, operating system, device type, and screen resolution.
• Cookies: We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy below for more details.
• Location data: General location information based on IP address (city/country level).

1.3 Information from Third Parties

• Social media: If you choose to connect your social media profiles, we may receive basic profile information.
• Analytics providers: We use third-party analytics services to understand how users interact with our platform.

We use your information for the following purposes:

• Providing services: Create and manage your account, process listings, and facilitate communication between buyers and sellers.
• Platform improvement: Analyze usage patterns, fix bugs, develop new features, and improve the user experience.
• Communication: Send transactional emails (account confirmations, listing updates), newsletters (if subscribed), and important service announcements.
• Security: Detect and prevent fraud, abuse, and unauthorized access.
• Legal compliance: Comply with legal obligations and respond to legal requests.
• Personalization: Tailor content and recommendations based on your preferences and wish list.
• Marketing: Send promotional materials about our services (you can opt out at any time).

We use report and block features to keep Autoskop safe. When you report a listing or user, we collect the report reason, optional notes, and related listing/user identifiers. We review reports promptly and may remove content, restrict visibility, or suspend accounts that violate our Terms. We aim to act on valid reports within 24 hours.

We do not sell your personal information. We may share your information in the following circumstances:

• Public listings: Information included in vehicle listings (vehicle details, photos, seller contact information) is publicly visible to all users.
• Service providers: We work with third-party service providers (hosting, email delivery, analytics) who process data on our behalf under strict confidentiality agreements.
• Business transfers: If Autoskop is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal requests: We may disclose information if required by law, court order, or government request.
• Protection: We may share information to protect the rights, property, or safety of Autoskop, our users, or others.
• With your consent: We may share information with your explicit permission for specific purposes.

We use cookies and similar technologies to:

• Essential cookies: Required for authentication and security features.
• Preference cookies: Remember your settings (theme, language, location).
• Analytics cookies: Help us understand how users interact with our platform.
• Marketing cookies: Provide relevant advertising (with your consent).

You can control cookie preferences via your browser settings. Note that disabling certain cookies may affect platform functionality.

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (HTTPS/SSL)
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication
• Secure data storage with reputable providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods:

• Profile data: Retained while your account is active and for a reasonable period after deletion for legal compliance.
• Listing data: Retained for the duration of the listing plus archival periods for record-keeping.
• Communication records: Retained for customer support and dispute resolution.
• Analytics data: Aggregated and anonymized data may be retained indefinitely.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Restriction: Request restriction of processing under certain circumstances.
• Withdraw consent: Withdraw consent for marketing communications or optional data processing.

To exercise these rights, please contact us at contact@autoskop.mk.

Autoskop is not intended for children under 16 years of age (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.

Your information may be transferred to and processed in countries different from your own. We implement appropriate safeguards to protect your data in accordance with this privacy policy and applicable laws.

Our platform may contain links to third-party websites (seller websites, social media, partners). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our platform or sending an email. Continued use of Autoskop after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: